FAQs

General Information

Q. What is The Blockchain Skool?

A. The Blockchain Skool is an Online Learning Platform of CBCA. It helps to manage learning activities and competencies. It allows you to learn the content from the available resources, viz. modules, presentations, and quizzes.

Q. Can we preview the course content before we purchase it?

A. No, the course content is available only after the payment for any of the certification (CIP™/ BBP™/ CBE™).

Q. Why am I not able to see the videos?

A. One has to sign-in to see the videos. Only after paying for the certification (CIP™/BBP™/CBE™), one can see the complete relevant videos. For more details on certifications, please visit https://www.cbcamerica.org/blockchain-certifications

Q. What are the benefits of using The Blockchain Skool?

A. The Blockchain Skool is the consolidated Online Learning Platform that is designed exclusively with the learner in mind to propel your learning of Blockchain program. It enables you to access all the content that is required for your program with interactive videos, presentations, and quizzes. It also helps you to track your progress, to ease your learning. The Online Learning Platform will serve as an arsenal for content and assist the user throughout the learning process. It provides continuous learning available as and when needed by the learner.

Q. What is the eligibility criteria for enrolling in the course?

A. To enroll in the course, one has to fulfill the eligibility criterion for any of the certification (CIP™/BBP™/CBE™). The candidates enrolling in CIP™ will have access to Blockchain program for Cryptocurrency Professionals; the candidates enrolling in BBP™ will have access to Blockchain program for Business Professionals, and the candidates enrolling in CBE™ will have access to Blockchain program for Engineers. To check the eligibility criterion for each of these certifications, please visit https://www.cbcamerica.org/blockchain-certifications

Q. What type of computing environment do I need for this course?

A. You need to have a computer running one of the following operating systems: Microsoft Windows, version XP or greater (XP, Windows Vista, or Windows 7 and 10); Apple OS X, version 9 or higher; most distributions that have been released within the past two years should work.


 Pricing

Q. Do I need to pay for this course separately?

A. The Blockchain Skool Online Learning Platform is a part of the study material provided by CBCA. Once the payment of any of the certifications (CIP™/BBP™/CBE™) is completed, you will receive a mail with log-in credentials along with the link to The Blockchain Skool.


Enrollment

Q. How do I Sign-in to The Blockchain Skool?

A. To sign-in, go to https://www.theblockchainskool.com/users/sign_in and enter the username and password provided to you in the email, after successful payment for any of the certifications (CIP™/BBP™/CBE™). Contact us for further assistance at [email protected]

Q. How do new users Sign-in?

A. Only candidates appearing for any of the CBCA certifications (CIP™/BBP™/CBE™) have access to The Blockchain Skool Online Learning Platform. New users can sign-in by clicking on the link https://www.theblockchainskool.com/users/sign_in and using their log-in credentials provided to them in the mail.

Q. What should I do if I forget my password?

A. Click 'Forget Password', on the sign-in page of The Blockchain Skool. Enter your registered email id, you will be sent the link to reset your password with your registered email address. In case your problem is not yet resolved, please contact the Support Team at [email protected]


Student Dashboard

Q. How can I resume where I left off after being interrupted?

A. Once you click on the chapters you would like to continue; our program is designed to resume from where you have previously left off. You can also mark your content file incomplete; in case you want to continue later.

Q. Is the content available in other languages?

A. The content is currently available only in English.

Q. Are my courses updated regularly?

A. Yes, the course content is in accordance with the most recent trend in the market and is updated regularly.

Q. How to mark course incomplete?

A. Click on ‘Mark Incomplete’ at the bottom right-hand corner of your screen in the Module- Chapter content view page.

Q. Will I be able to interact with the course instructors?

A. No, this is a self-paced course, where the contents are prerecorded for students to proceed with their time, at a pace that suits their personal schedule. As a result, there are no opportunities to interact directly with the course instructors.

Q. Do we have discussion forum of the course?

A. No, this is a self-paced course to support your learning.

Q. Will certificates be awarded after finishing all the course modules?

A. No, The Blockchain Skool is not a certification provider, it is an Online Learning Platform designed to help learners get in-depth knowledge of the relevant course. It supports your learning; completing the content will boost your confidence, and will help you prepare for CBCA certifications.

Q. How do I turn off my subtitles?

A. In the video, at the right-hand corner of the video seeker, click caption (CC), and select ‘OFF’ to turn off your subtitles.

Q. Is the course content downloadable?

A. No, the course content is copyright protected, therefore, cannot be downloaded. To access the content, the student needs to have internet access.


Course Reports

Q. How do I check if a video module is complete?

A. In the dashboard, the reflection of 100% on the video module will indicate its completion.

Q. I reviewed a course module in the Online Learning Platform, but the system is not registering my completion. How do I move on?

A. Be sure that you have opened and reviewed every page or slide of the course and seen all of the content of videos in the Online Learning Platform. Additionally, if there are interactive questions or assessments, be sure to complete those. The update depends on the speed of your bandwidth. If the course module is still not showing complete, please contact the Support Team for assistance at [email protected]


Validity

Q. When will I be able to view the Online Learning Platform?

A. "The Blockchain Skool," is a self- paced learning program that is made available 24*7 once you make the necessary payments.

Q. For how long will the Online Learning Platform be available to me?

A. The validity of the Online Learning Platform is active until the applied credential is active.

Q. Can I extend the validity of the course?

A. Yes, the validity of the course can be extended, if you renew the given credential.


Contact Information

Q. Do you provide phone support?

A. Currently, we don’t have a provision for phone support. However, in case you have any query, you can send us an email at [email protected] and we will get back to you within 24 business working hours.

Q. Where can I reach you for questions or help?

A. All questions, inquiries, and comments can be sent to us at [email protected]